User Name :
Your user name is your full email address
Incoming Server : mail.
Ports : IMAP 143 / POP 110
Outgoing Server : smtp.
Port : SMTP 587


NEW: Try our Auto Configuration app to set up your new Apple or Mac Mail account ⇒ here

Alternatively follow this tutorial to manually set up you mail account:

This guide takes you step-by-step through the process of setting up a new email account on your iPhone or iPad.

If the Mail account is already set up, but giving errors – then refer to our  Troubleshooting guide.

Note: This guide defaults to IMAP and No SSL.

Replace with your domain name

Check your password

  • First check  your password by browsing to Webmail and trying to log in. If you aren’t able to log in, then you have the incorrect password. Forgotten passwords can be reset in konsoleH – you will need to get your domain or web administrator to update it for you if you don’t have konsoleH access.

Add Mail Account

  1. Select the settings icon on your home screen
    iphone settings icon
  2. Select Mail
  3. Select Accounts
  4. Select Add Account…
  5. Select Other from the menu
  6. Select Add Mail Account
  7. iphone-other-add-mail

    Enter your account information

  8. Enter your Name, Email & Password > Next
  9. Configure Incoming and Outgoing Servers

  10. Select IMAP
  11. Scroll down to Incoming Mail Server and enter all the relevant details, then do the same for Outgoing Mail Server, as in the screen below and then select Next.
    • Ensure that User Name is the full email address
    • User Name & Password are the same for both Incoming & Outgoing servers
  12. iphone-server-settings

    Verify Server Identity

  13. You may receive a prompt asking you to verify the incoming and outgoing servers – you can click Continue for each.
  14. Save 
    iphone mail notes
  15. Choose the new account that you’ve just created
  16. Choose the SMTP server
  17. Check the SMTP settings:
  • User Name is the full email address
  • Use SSL is off
  • Athentication is Password
  • Server Port is 587
  • Done


You have completed your account setup.

Congratulations! You have now successfully configured your email account on your iPhone.

Email still not working? Read our Troubleshooting Guide

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