User Name :
Your user name is your full email address
Incoming Server : mail.
Ports : IMAP 143 / POP 110
Outgoing Server : smtp.
Port : SMTP 587

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NEW: Try our Auto Configuration app to set up your new Apple or Mac Mail account ⇒ here

Alternatively, follow this tutorial to manually set up your mail account with SSL.

As this setup is specifically for mail with SSL, you will need to obtain the server name on which your domain is hosted.

To locate your Hosting Server name:

  • Log into konsoleH, select the Hosting Services tab > select applicable domain name > under Domain Details, see Hosting Server

Add Account

1. Launch Apple Mail.

2. From the toolbar at the top, select File and then Add Account.

Apple Mail Setup

Apple Mail Setup

3. Enter your name (which will appear the “From” field in your emails), email address and password, then select Continue (forgotten passwords can be reset in konsoleH)

Incoming Server Settings

4. Complete the information:

  • Account Type can be IMAP or POP  (IMAP is default)
  • Description (optional) e.g. your company name
  • Incoming Mail Server – copy and paste your Hosting Server name (this can be found in konsoleH)
  • User Name is your full email address
  • Password is your mailbox password (as in the previous screen)

5. Apple Mail will now test the connection to the specified mail server. Once this is complete, select Continue.

Incoming Mail Security

6. When the Incoming Mail Security screen appears, ensure the Use Secure Socket Layer option is ticked. The authentification dropdown can remain on Password, select Continue.

Outgoing Server Settings

7. Complete the information:

  • Description (optional) e.g. your company name
  • Outgoing Mail Server – copy and paste your Hosting Server name (this can be found in konsoleH)
  • Use only this server can remain ticked
  • Select Use Authentication
  • User Name is your full email address
  • Password is your mailbox password (as in the previous screen)

8. Select Continue

Account Summary

9. View the account summary and select Create. Ticking the Take my account online checkbox will ensure that your account is activated immediately.

You have completed your account setup

Email still not working? Read our Troubleshooting Guide

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