User Name :
Your user name is your full email address
Incoming Server : mail.
Ports : IMAP 143 / POP 110
Outgoing Server : smtp.
Port : SMTP 587

NEW: Try our Auto Configuration app to set up your new Apple or Mac Mail account ⇒ hereYosemite-Mail-logo

Alternatively, follow this tutorial to manually set up your mail account with SSL.

As this setup is specifically for mail with SSL, you will need to obtain the server name on which your domain is hosted.

To locate your Hosting Server name:

  •  Log into konsoleH, select the Hosting Services tab > select applicable domain name > under Domain Details, see Hosting Server
  • Check your password by browsing to Webmail and trying to log in. If you aren’t able to log in, then you have the incorrect password. Forgotten passwords can be reset in konsoleH – you will need to get your domain or web administrator to update it for you if you don’t have konsoleH access.

Add a new email account

  1. Launch Mail
  2. From the toolbar at the top, select Mail and then Add Account…
    mac-add-acount
  3. Select Other Mail Account…
    mac-othe-mail
  4. Enter your details
    • Name (which will appear in the ‘From’ field when you send emails)
    • Email Address
    • Password  (Forgotten passwords can be changed in konsoleH)
    • Select Sign In

    mac-add-account

  5. Complete the settings as follows:
    • User Name is the full email address
    • Account Type is IMAP or POP according to preference (IMAP is the default)
    • Use your Hosting Server name as the Incoming and Outgoing Mail Server
    • Select Sign In

  6. Select any apps > Done
    select-apps
  7. From the toolbar at the top, select Mail and then Preferences…
  8. Select Server Settings:
  9. Complete the Incoming Mail Server settings:
    • Untick Automatically manage connection settings
    • Fill in the correct Port number – Port 993 for IMAP/ Port 995 for POP
    • Ensure Use TLS/SSL is ticked
  10. Complete the Outgoing Mail Server settings:
    • Untick Automatically manage connection settings
    • Fill in the correct Port number – 465 for SMTP
    • Ensure Use TLS/SSL is ticked
  11. Your Mail account is now set up with SSL. You will see your new account in the list with any other mail accounts.

If you experience problems, refer to our Troubleshooting guide.

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