These easy-to-follow visual guides provide step-by-step instructions on how to setup and troubleshoot your email program.
Common mail problems
Answer our questions in this comprehensive guide to determine if/or which common mail problem you might currently be experiencing.
How to auto set up your email address in Mac Mail
Use this autoconfiguration tool to quickly and easily setup your mail accounts on any Mac device.
How to create a new email address
New email addresses (mailboxes or accounts) or mail aliases for your domain are created via konsoleH:
How to manage email accounts
The Manage Accounts tool in konsoleH allows you to manage the functionality of mailboxes/email addresses associated with your domain.
Is there a mailbox storage limit on my account?
There is no disk space limit on a mailbox. If the allocated disk space of a hosting account is exceeded, over-usage charges will apply.
What is the maximum email message size?
Our servers allow messages of over 20MB to be sent or received, however we recommend other more efficient means of sending large mails.
How to purchase additional mailboxes on your current hosting package
Once your current mailbox quota is reached, additional mailboxes can be added to your current hostage package. A monthly fee applies per additional mailbox.
How to limit the maximum size of email messages you receive
Follow the steps here to set up a size limit for email messages you receive.
Set up email for domains in transfer
Create and setup your email accounts during your domain transfer to Hetzner to avoid any mail downtime or loss.
How to view your email
Access your domain’s email via a desktop or mobile mail client of your choice, or online via WebMail.
POP vs IMAP – What’s the difference?
We clarify the debate around POP vs IMAP. POP, if you always access your mail on only one device. IMAP, if you access your mail on multiple devices.
How to edit or delete a mailbox
Email addresses can be mailboxes or aliases, and are managed or deleted in konsoleH. Reset mailbox passwords, edit forwarders and autoresponders, or delete.