Welcome to Hetzner! Here’s how to order a hosting account and get your website up and running:
View your Invoice
The Statement Overview tool in konsoleH provides detailed billing information with access to current and past invoices.
How do I Change my Banking Details?
Update your bank account details used for debit order deductions via the Account Admin tab on your konsoleH control panel.
konsoleH Access levels
The konsoleH control panel allows for login at two management levels, either Admin level or Domain level, depending on permissions granted to the user.
How to Reset Forgotten Passwords
All passwords are encrypted and Hetzner doesn’t keep a record of passwords This means that lost passwords are not recoverable, however, they can be reset.
Update your account information
Maintain correct account information to ensure receipt of invoices and notifications. All contact and billing information can easily be updated in konsoleH.
What Privileges do Contacts have?
Each Hetzner account allows you to specify authorised access to various individuals, according to their role. Refer to this table for details.
Customer number & Admin/Management password
Manage your hosting accounts via the konsoleH control panel by logging in with your Customer number or email address & Management password.
Authorised Contacts and their Access Rights
Use the ‘Manage Contacts’ feature in konsoleH to authorise additional Admin, Billing or Technical contacts to access various aspects of your account.