The Self-Managed server offers your own custom server environment with full Root/Administrator access while we manage the hardware & network.
Self-Managed Server Troubleshooting Guide
A Self-Managed server allows you to create a custom server environment. This troubleshooting guide will assist you with managing common server issues.
Windows Server licenses for Self-Managed servers
The Windows operating system is supported on our Self-Managed servers, where additional license fees apply. Windows Server licenses are available on a month to month basis.
How to order a Dedicated server or Colocation rack
Order your Managed or Self-Managed Dedicated server, or your Colocation rack via your online konsoleH control panel. Setup within 1 business day.
Self-Managed servers: Access to Data Centres
The procedure for customers with Self-Managed servers to access the relevant data centres in Cape Town or Samrand.
How to Monitor Traffic on Self-managed servers
Your konsoleH control panel makes it possible for you to monitor your traffic usage on a regular basis and edit your traffic notification preferences.
How do I register a domain on my Dedicated Server?
Follow our helpful guide for Managed Server domain registration in a few quick and easy steps using our konsoleH control panel.
What Backup service do you offer to Self-Managed customers?
The below option is available to all Self-Managed customers who requires a backup solution: The konsoleH FTP Backup tool. This tool allows Linux and Windows…
How do I enable the FTP Backup service for my Self-Managed server?
Enable FTP Backup for your Self-Managed server via konsoleH: Browse to konsoleH and log in at Admin level Select or search for your Self-Managed server Select…
How do I point domains to my Self-Managed server?
Once your domain is configured on your Self-Managed server, the DNS Tool in konsoleH enables you to easily and conveniently manipulate your domain records such…
Server Traffic over-usage charges
Traffic overusage fees apply to our South African hosted servers, while German hosted servers have no traffic restrictions.
How do I configure domains on my Self-Managed server?
If your Self-Managed server setup is similar to our Managed servers, the process should include the following: Configure the additional IP addresses on your server’s network…
How do I log onto my Self-Managed server?
If my PC/ Workstation is using Windows: Option 1: To access your server via SSH you need to have a Windows SSH client such as…
Custom needs: Choose the right product
Customised Hosting Configurations Hetzner is reliant on standardisation to ensure that we can effectively administer all our servers with the consistently high service standard…
Self-Managed server DNS administration
To create, edit or remove DNS records for domains on your Self-Managed server, follow the steps below: Browse to konsoleH and log in at Admin level…
How do I register or transfer a domain to my Self-Managed server?
Register or transfer a domain to your Self-Managed server: Browse to konsoleH and log in Select or search for your Self-Managed server name in the…