A Self-Managed server allows you to create a custom server environment. This troubleshooting guide will assist you with managing common server issues.
How is my IP subnet allocated?
For any subnet, the breakdown is always as follows on the Hetzner network:
Am I using the correct DNS on my Self-Managed server?
Configure your Self-Managed server to use the following recursive DNS servers, according to the relevant hosting location:
How to set a server’s Traffic Burst Notifications
Traffic burst notifications allow you to be informed when your server’s traffic reaches a chosen threshold, thereby allowing you to manage traffic usage.
Self-Managed server DNS administration
To create, edit or remove DNS records for domains on your Self-Managed server, follow the steps below: Browse to konsoleH and log in at Admin level…
How do I update my FTP Backup password for my Self-Managed server?
It is good practice to change your passwords every 30 to 60 days to prevent unauthorised access to your information. To change your FTP Backup…
What is the Linux Rescue System?
The Linux Rescue System allows you to access your server to diagnose and repair a damaged system and/or install a new Linux Operating System (OS).
How do I copy images of my server’s partitions to another server?
Warning: Should you not have the expertise to perform these tasks please consult with your system administrator. Copy images of your server’s partitions to another…
I forgot my root password
The root password for your Self-Managed server can be reset without knowing your previous password by using the Linux Rescue System.
What is ‘installimage’?
Installimage is a script provided in the Linux Rescue System that allows you to (re-)install a Linux Operating System (OS).
I have 2 or more drives installed. Can the ‘installimage’ script create software RAID?
Yes, software RAID can be created by the script with levels 0, 1, 5, 6 and 10. There are two features in the configuration file…
What firewall can be used on a Self-Managed Server?
Find information on setting up firewalls on either Linux or Windows servers.
Self-managed server Remote Management security
The Remote Management Tool is used to gain location-independent remote access to respond to critical incidents and to undertake necessary maintenance.
How do I find the serial number of my Self-Managed server’s hard drive?
If your Self-Managed hard drive were to fail, our support team will contact you and request your Self-Managed server serial number. Here’s how you can find it.
Install Images using installimage
If you would like to install images using installimage, following these instructions. Hetzner does not support or offer warranties for the installed system.
What is DRAC?
A DRAC (Dell™ Remote Assistant Card) gives the system administrator of a Self-Managed Commerce remote control of the server hardware and operating system.
Self-Managed server: configure Windows Server Update Services (WSUS)
Windows Server Update Services (WSUS) is facilitated for all TruServ™ Windows customers, to enable administrators to deploy the latest Microsoft updates.
How to force link speed to full-duplex
This article explains how to manually force the connection parameters for CPT3 hosts to full-duplex operation on Debian, Ubuntu, CentOS, Fedora, Opensuse and Windows 2008 operating systems.
Linux – Setting Up Java (Browser) for Intel RMM & Supermicro IPMI
The Intel BTL RMM and Super Micro IPMI require different versions of Java. Here’s how to download, install and switch between each version.
How to reset your Windows Server password on your Self-Managed server
If you have lost your Windows Server password, contact us to attach the Hirens Boot CD to your server to allow you to reset your password.
How to activate the Windows Remote Desktop Service (RDS) Role
Windows Remote Desktop Service (RDS) license: How to activate the RDS role and configure the session host before contacting Hetzner for your license.
How to Monitor Traffic on Self-managed servers
Your konsoleH control panel makes it possible for you to monitor your traffic usage on a regular basis and edit your traffic notification preferences.
Self-Managed servers: Password updates
Customers with Self-Managed servers should update the following passwords: FTP backup password OS password Remote Control password konsoleH Admin password FTP Backup password Browse to konsoleH and log…