Information regarding the responsible security measures we have in place to protect our customers’ data and intellectual property.
About Cloudbric security
Cloudbric is a security service that provides comprehensive protection against attacks and vulnerabilities aimed at your website.
Follow our WordPress security tips so that you can secure your WordPress website against vulnerabilities, e.g. weak permissions, weak passwords etc.
About Brute Force Attacks
This is a means of breaking in to the back end of a website with relentless successive attempts, using thousands of possible username/password combinations.
About SSL & digital certificates
What is SSL? SSL (Secure Sockets Layer) is a technology that creates an encrypted connection between the web server and your visitor’s web browser so…
The Protect Directory tool and how it works
The Protect Directory tool is used to restrict access to specified directories on your domain, allowing you to grant privileged access to multiple users.
Why a hacker wants your website
Why are small or insignificant websites attacked? Because it contains a collection of resources that hackers can steal or exploit for further attacks.
How do I upload files to the secure directory?
If you have secure pages that require encryption, you will need to ensure that images/files of the page are referenced from a secure directory (https)….
How do I tell if a website is secure?
Customers will know that they have an active SSL session with a website when their browser displays the little gold padlock in the status bar…
How do I identify Domain Name Scams?
There are deceitful companies running domain name scams intended to mislead you to register an alternative domain name with them or to transfer your existing…
Why does my home page have a virus?
If your home page has been altered this may be as a result of Malware that has been embedded in your code through a Trojan…
How do I secure my database?
There are scenarios where databases can become vulnerable to hackers, for example, taking raw data and inserting it into a MySQL table creates a security…
How do I secure my files and folders using permissions?
The default permissions set on directories (folders) and files on Hetzner’s managed hosting platform are: 755 (drwxr-xr-x) — directories 644 (-rw-r—r—) — files The above…
What do I do if my website has been compromised by using my FTP access details?
A compromised website is a result of your FTP access details being harvested and then used for spam mailing & the hosting of illegal content.
About DDoS attacks
A distributed denial of service (DDoS) attack is when a number of compromised computers, on the internet, bombard a target server.
How to protect a directory via a .htaccess file
Our Help Centre article provides a step-by-step guide to help you securely protect your directory via a .htaccess file on your domain.
How to secure your website against hackers
Hetzner uses advanced security protocols to secure our network and servers. Your website, however, needs to be secured by you – we don’t have access to…
How to repair a hacked website
Sites are most often hacked through vulnerabilities in the website code, compromised Content Management Systems or by accessing the site via FTP, which is often…