It is good practice to change your passwords every 30 to 60 days to prevent unauthorised access to your information.

To change your FTP Backup password for your Self-Managed server, follow these steps:

  1. Browse to konsoleH and log in
  2. Select or search for your applicable Self-Managed server.
  3. Select ‘FTP Backup’ in the left-hand menu
  4. Click on ‘Reset Password
  5. Follow the steps in the wizard (ensure you use a strong password).

Please note: We will only accept strong passwords. To ensure that your password is strong, be sure to adhere to the following guidelines:

  • Use both upper and lower case letters.
  • Incorporate numbers or punctuation marks.
  • Use at least one special character: ! @ # $ % * ( ) -- + = , < > : : “ ‘ .
  • Ensure it is at least 11 characters long.
  • Do not use your username, email address or domain names associated with your account.
  • Do not use your personal information, such as name, phone number, ID number, special dates, address or names of anyone you know.
  • Use different passwords for you various hosting services.
  • Use a word or phrase you can remember easily, but would be very difficult for anyone else to guess.
  • Did you find this article helpful?
  • YesNo
Do you need further assistance? Contact us